[SilverSVT]

Originally Posted by rpvitiello

The focus had THE highest customer loyalty in the industry for ANY small car in the Unites States.

That was after the car was on the market for 3 years..how can it have the highest loyalty when 90% of its owners are still making payments on it? WTF

Ford has NO “upgrade produces” for former focus owners. WTF is the point of a car that loses you money if it does not gain you future customers that buy cars ford MAKES MONEY on? People who bought a focus did nothing but buy another focus.

Guess you never seen a Fusion huh?

Honda and VW happily charge $16-$24,000 for there C segment cars and make money, and have happy customers, wile ford struggles to sell a $15k focus with 0% financing for 72 months, 0 down, $2,000 customer cash, free gas for a years, a 5 year 100,000 mile warrantee, free auto, free leather heated seats, free upgraded stereo, a free Dell computer, with an I-pod, and a Blow job.

Enthusiast or not, you are going to tell me fords made the right product and marketing decisions…

Take one of the best selling, best reviewed products, highest customer loyalty products in its class. Cheapen it, remove all desirable content, piss off its customers, offer no upgrades, kill resale value buy throwing countless incentives on the hunk of junk, and then bastardize the car from its routes, and then wonder why its sales plummet through the floor wile the competition makes there next generation product better in every way than the current product was to compete with one of the best products in its class.

I guess the 13 recalls, horrible reliability and the general bad reputation that the Focus has now from that didn't have anything to do with sales dropping like a rock huh?