[ellie5454]

I just had this ignition problem happen to me. I got home, shut off the car, and tried to remove the key, it was stuck. I called the dealership and was informed of a couple of tricks they use to get the key out. Unfortunately neither of these worked and I was informed I'd have to bring the car in for a new ignition. I also learned that because my 2005 Focus has 78,028 kms on it (past warranty) I'd have to swallow the cost for this pricey factory defect. I then spent a morning on hold with Ford's customer relationship center and learned that because my car is past its warranty (i have a long commute) this problem is all on me to pay for. Ford has absolutely no sympathy for this unpreventable, unrepairable (unless you just replace the whole ignition) problem. I have since then learned that several others have this problem, I feel that Ford should be doing something about this. I have never had a problem in supporting domestic motor companies, but next time I will be thinking twice about buying Ford.