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Old 01-24-2008, 03:22 PM   #11 (permalink)
Jeepsbeme
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Join Date: Dec 2001
Location: SE Michigan
Posts: 679
Default Re: Ford Customer Service = CRAP

As long as your resurrecting this thread from the loooooooooooong-dead, please be sure to read VAD's comments as they still apply to your situation.

Although I obviously can't prove it, my suspicion is that your dealer most likely did not "install a faulty computer from Ford", but they themselves likely damaged the connector and took out the computer in the process.

In your situation it doesn't appear the problem is with Ford - but is instead with the independent business selling their products. Unfortunately, there's no question this refelects poorly on Ford even though they don't own or control the dealers. And this isn't the case with just Ford alone.
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