Brembo Rotors $79.95 / Pair + Shipping - Focaljet

**RPM Labs** · 10-20-2002, 01:53 PM

We have plenty in stock ready to ship.

[size="1"][ 10-20-2002, 01:56 PM: Message edited by: RPM Labs ][/size]

**nicknaz** · 10-20-2002, 09:31 PM

what is the recommended bed in procedure for these?

also i haven't yet received my tracking number

thanks

my email is ngn2@cornell.edu

**Blink_32** · 10-21-2002, 07:22 AM

I gotta couple of questions:

Do you have any kind of phone number?
I won't order from a place that doesn't have atleast a contact phone number and from a rash of recent posts you don't seem to be answering e-mails (your apparent only form of communication) with any urgency.

How are we supposed to order anything you post here on the Jet?
So far none of the brake components you have posted here have been posted to your website for ordering, and then you add the fact that you have no phone number either on your website or posted here pretty much leaves anyone who wants to order anything out in the open.

I did a fairly thorough search in the boards looking for a phone number that we could call to place orders but that turned up nothing.

**RPM Labs** · 10-21-2002, 07:59 AM

We have added a staff member to look after FocalJet. We have been shipping parts to memebers of this community for just under a year and We do not believe there should be any kind of concearns.

UPS Tracking - please check your e-mail we'll have it maild to your e-mail.

**RPM Labs** · 10-21-2002, 08:26 AM

nicknaz - tracking info was just sent to your e-mail. [img]images/icons/smile.gif[/img]

10-21-2002, 01:12 PM

I have dealt with RPM before and you guys used to respond very quick. But now... [img]images/icons/rolleyes.gif[/img] There's one guy asking for the eyelids, now someone is asking for phone number and where is the respond ?

This is kind of personal but where's my shipping refund from CS3 piece Wings from UPS ? I thought Tom said he will straighten up the issue and send me the refund ? [img]images/icons/rolleyes.gif[/img]

=dRe=

**RPM Labs** · 10-21-2002, 01:29 PM

Blink_32 - The site will be updated by this evening as we have the web developer adding the new products sometime today. We do online orders only, if you have a specific concearn we can resolve that over the phone. We do not take phone orders, PayPal or Money Order only so as to ensure secure money transactions.

aha - let me talk to Tom and get the info on the shipping refund. I can't make any comments as I don't have all the facts. It'll get resolved ASAP. (do you have any additional info you can give me so I can easily find the shipping paperwork, tracking no that was used to trace the package) We now have someone who will be checking this forum a number of times a day to address any such issues.

**RPM Labs** · 10-21-2002, 10:58 PM

aha - Checked our log and we haven't received anything from UPS as can be verified by the tracking number, no refund has ever been issued as they use their std. stall tactics. But the good news is that it doesn't matter at all. Attached are three images. You mentioned Eyebrows not Eyelids ... which are the ones you wanted and we'll have them shipped out as soon as you let us know. [img]images/icons/smile.gif[/img]

If neither one is it let us know and we'll work it out before the end of tuesday afternoon. [img]images/icons/smile.gif[/img]

BTW - the white eyelids we've sold out within two weeks, this pair belongs to one of the guys here and were otherwise not to be parted with.

**RPM Labs** · 10-21-2002, 10:59 PM

One more note - none of these are vinyl. [img]images/icons/smile.gif[/img]

[size="1"][ 10-21-2002, 11:00 PM: Message edited by: RPM Labs ][/size]

**Blink_32** · 10-22-2002, 12:32 AM

Quote:

Originally posted by RPM Labs:
We have added a staff member to look after FocalJet.

<font size="2" face="Verdana, Arial">Okay, so since you didn't actually answer any of the questions, I'll ask again.

#1. Do you have a phone number?

#2. How are we supposed to order products from you if they don't exist on your website and you don't have a phone number listed? Just e-mail our Credit Card info and hope for the best?

**Jays2000ZX3** · 10-22-2002, 10:30 AM

So if I am in Toronto and I want to pick up, is that an option?

Feel fre to PM me with Information! [img]images/icons/grin.gif[/img]

**RPM Labs** · 10-22-2002, 10:50 AM

In TO we can have them hand delivered to you by one of our guys hence no shipping. Pay as you receive them, so no worries [img]images/icons/smile.gif[/img]

We are aiming at resolving any outstanding issues before this week is over and as far as we know there may only be one person left and we're already making arrangaments to get that straightened out.

We also have someone checking these forums at least 3 - 4 times a day to be as current as possible.

**RPM Labs** · 10-22-2002, 11:01 AM

Site is updated - Brakes are under the other category temporarily and detailed descriptions will be added in the early PM.

10-23-2002, 06:58 PM

Thanks to RPM Labs for resolving my refund issue.
I'm very pleased. [img]graemlins/thumbup.gif[/img]

=dRe=

**RPM Labs** · 10-23-2002, 08:58 PM

Could be mistaken but there should be no more outstanding concearns with any members, if there is, please drop us a line and we are 100% commited to resolving all issues.

BTW Do check out our projector turn signals that we just finished manufacturing. [img]images/icons/smile.gif[/img]

[size="1"][ 10-23-2002, 09:00 PM: Message edited by: RPM Labs ][/size]

10-21-2002, 07:22 AM	#3
Blink_32 Senior TEAM Member Join Date: Sep 2000 Location: Philly Posts: 2,112	Re: Brembo Rotors $79.95 / Pair + Shipping I gotta couple of questions: Do you have any kind of phone number? I won't order from a place that doesn't have atleast a contact phone number and from a rash of recent posts you don't seem to be answering e-mails (your apparent only form of communication) with any urgency. How are we supposed to order anything you post here on the Jet? So far none of the brake components you have posted here have been posted to your website for ordering, and then you add the fact that you have no phone number either on your website or posted here pretty much leaves anyone who wants to order anything out in the open. I did a fairly thorough search in the boards looking for a phone number that we could call to place orders but that turned up nothing.

10-21-2002, 07:59 AM	#4
RPM Labs TEAM Member Join Date: Apr 2002 Location: Toronto, Canada. Posts: 278	Re: Brembo Rotors $79.95 / Pair + Shipping We have added a staff member to look after FocalJet. We have been shipping parts to memebers of this community for just under a year and We do not believe there should be any kind of concearns. UPS Tracking - please check your e-mail we'll have it maild to your e-mail.

10-21-2002, 08:26 AM	#5
RPM Labs TEAM Member Join Date: Apr 2002 Location: Toronto, Canada. Posts: 278	Re: Brembo Rotors $79.95 / Pair + Shipping nicknaz - tracking info was just sent to your e-mail. [img]images/icons/smile.gif[/img]

10-21-2002, 01:12 PM	#6
Posts: n/a	Re: Brembo Rotors $79.95 / Pair + Shipping I have dealt with RPM before and you guys used to respond very quick. But now... [img]images/icons/rolleyes.gif[/img] There's one guy asking for the eyelids, now someone is asking for phone number and where is the respond ? This is kind of personal but where's my shipping refund from CS3 piece Wings from UPS ? I thought Tom said he will straighten up the issue and send me the refund ? [img]images/icons/rolleyes.gif[/img] =dRe=

10-21-2002, 01:29 PM	#7
RPM Labs TEAM Member Join Date: Apr 2002 Location: Toronto, Canada. Posts: 278	Re: Brembo Rotors $79.95 / Pair + Shipping Blink_32 - The site will be updated by this evening as we have the web developer adding the new products sometime today. We do online orders only, if you have a specific concearn we can resolve that over the phone. We do not take phone orders, PayPal or Money Order only so as to ensure secure money transactions. aha - let me talk to Tom and get the info on the shipping refund. I can't make any comments as I don't have all the facts. It'll get resolved ASAP. (do you have any additional info you can give me so I can easily find the shipping paperwork, tracking no that was used to trace the package) We now have someone who will be checking this forum a number of times a day to address any such issues.

10-20-2002, 01:53 PM	#1
RPM Labs TEAM Member Join Date: Apr 2002 Location: Toronto, Canada. Posts: 278	Brembo Rotors $79.95 / Pair + Shipping We have plenty in stock ready to ship. [size="1"][ 10-20-2002, 01:56 PM: Message edited by: RPM Labs ][/size]

10-20-2002, 09:31 PM	#2
nicknaz Senior TEAM Member Join Date: Feb 2002 Posts: 1,075	Re: Brembo Rotors $79.95 / Pair + Shipping what is the recommended bed in procedure for these? also i haven't yet received my tracking number thanks my email is ngn2@cornell.edu

10-21-2002, 10:58 PM	#8
RPM Labs TEAM Member Join Date: Apr 2002 Location: Toronto, Canada. Posts: 278	Re: Brembo Rotors $79.95 / Pair + Shipping aha - Checked our log and we haven't received anything from UPS as can be verified by the tracking number, no refund has ever been issued as they use their std. stall tactics. But the good news is that it doesn't matter at all. Attached are three images. You mentioned Eyebrows not Eyelids ... which are the ones you wanted and we'll have them shipped out as soon as you let us know. [img]images/icons/smile.gif[/img] If neither one is it let us know and we'll work it out before the end of tuesday afternoon. [img]images/icons/smile.gif[/img] BTW - the white eyelids we've sold out within two weeks, this pair belongs to one of the guys here and were otherwise not to be parted with.

10-21-2002, 10:59 PM	#9
RPM Labs TEAM Member Join Date: Apr 2002 Location: Toronto, Canada. Posts: 278	Re: Brembo Rotors $79.95 / Pair + Shipping One more note - none of these are vinyl. [img]images/icons/smile.gif[/img] [size="1"][ 10-21-2002, 11:00 PM: Message edited by: RPM Labs ][/size]

10-22-2002, 10:30 AM	#11
Jays2000ZX3 Senior TEAM Member Join Date: Feb 2001 Location: Toronto, Ontario, Canada Posts: 3,642	Re: Brembo Rotors $79.95 / Pair + Shipping So if I am in Toronto and I want to pick up, is that an option? Feel fre to PM me with Information! [img]images/icons/grin.gif[/img]

10-22-2002, 10:50 AM	#12
RPM Labs TEAM Member Join Date: Apr 2002 Location: Toronto, Canada. Posts: 278	Re: Brembo Rotors $79.95 / Pair + Shipping In TO we can have them hand delivered to you by one of our guys hence no shipping. Pay as you receive them, so no worries [img]images/icons/smile.gif[/img] We are aiming at resolving any outstanding issues before this week is over and as far as we know there may only be one person left and we're already making arrangaments to get that straightened out. We also have someone checking these forums at least 3 - 4 times a day to be as current as possible.

10-22-2002, 11:01 AM	#13
RPM Labs TEAM Member Join Date: Apr 2002 Location: Toronto, Canada. Posts: 278	Re: Brembo Rotors $79.95 / Pair + Shipping Site is updated - Brakes are under the other category temporarily and detailed descriptions will be added in the early PM.

10-23-2002, 06:58 PM	#14
Posts: n/a	Re: Brembo Rotors $79.95 / Pair + Shipping Thanks to RPM Labs for resolving my refund issue. I'm very pleased. [img]graemlins/thumbup.gif[/img] =dRe=

10-23-2002, 08:58 PM	#15
RPM Labs TEAM Member Join Date: Apr 2002 Location: Toronto, Canada. Posts: 278	Re: Brembo Rotors $79.95 / Pair + Shipping Could be mistaken but there should be no more outstanding concearns with any members, if there is, please drop us a line and we are 100% commited to resolving all issues. BTW Do check out our projector turn signals that we just finished manufacturing. [img]images/icons/smile.gif[/img] [size="1"][ 10-23-2002, 09:00 PM: Message edited by: RPM Labs ][/size]

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