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Old 05-06-2001, 03:43 PM   #1
cladmonitor
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Join Date: Sep 2000
Location: San Diego, CA USA
Posts: 63

Default ZX3 Rear Seat Entry Handle problem

About 1 month ago I was going out with a couple of friends to go fart around at a local club when one of the guys that were getting in the back asked me where the handle was. When he stoped mid sentence and said "Here it is." and picked it up out of my back seat and showed it to me. Apprently the desingers are extremely retarted when it comes to the strength of metal.
They took a aluminum Dowel (1/4 in Radius) and devided it in half all the way down then took a metal screw and ran it into the gap to hold the handle in place. Like any aluminum the screw pushed the gap apart. Aluminum does not like to bend so of course it statted to crack eventually broke off.
_______
_____| <---Dowel Side
|_____ <--SCREW--
_______| <---Dowel Side

I went by 4 dealerships they all told me it was not under my extended warentee.. (I was about ready to call Fords Corprate office when I stoped by Mossy Ford. Mossy quickly recognized the problem and said it is a free of charge fix. The service writer told me this has been a common issue and even under the normal warnetee would be fixed.

Good right, no bad. They fixed it. It took 4 days becase it required the seat to be replaced after the fabric was damaged..

All is ok now works great and they even changed the design. Now the just driddle a hole in the dowel with a metal insert on the handle. But it is not a Recall.. So dont run in and demand a fix if it aint broke.

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Old 05-07-2001, 02:32 PM   #2
Blis
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Location: Philadelphia, PA
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Default Re: ZX3 Rear Seat Entry Handle problem

Same thing happened to me...
Good to see that some dealerships will fix it for free. Can you please give me some info from the receipt, so I can take this to my dealer and make sure that it is free.
Thanks...
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Old 06-12-2001, 06:46 PM   #3
bongod
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Join Date: Jun 2001
Location: San Diego, CA, USA
Posts: 129

Default Re: ZX3 Rear Seat Entry Handle problem

I'm
considering purchasing a ZX3 with the S2 package from Mossy Ford and I
wanted to ask you your opinion on their quality of service. To me its worth
spending a little more money to buy from a dealer who will also be able to
handle any problems i might run into... and to be honest, after reading so
many problem reports on these message boards, i'm reconsidering buying a
focus altogether. Thanks for your help!
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Old 06-12-2001, 07:50 PM   #4
jim01ZX3
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Location: Allentown, PA | Jim
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Default Re: ZX3 Rear Seat Entry Handle problem

I've been down this road...

I've had both handles break and, fortunately, mine were replaced under warranty...



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Old 06-12-2001, 08:29 PM   #5
Jared
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Location: Allentown, PA
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Default Re: ZX3 Rear Seat Entry Handle problem

my rear driver's side seat in my ZX3, the latch that locks down the top of it is jammed, thats under a recall and will get fixed soon, but THEN, the other day I go to fold down that seat, and the damn seat back came off of its hinges!
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Old 06-12-2001, 08:52 PM   #6
nilo
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Location: Troylet , NY, US
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Default Re: ZX3 Rear Seat Entry Handle problem

I had my the handle break the 1st week I had the car.. I, too, was not very impressed with the design of that handle. The aluminum rod just snapped like a chop stick. (umm...I think a chop stick would have been stronger). Took it to the dealer and they put it under warranty. Only problem was that it took only 3 trips to get it fixed because they kept ordering the wrong part.
Finally got it fixed after 3 weeks



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Old 06-12-2001, 10:16 PM   #7
Blis
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Default Re: ZX3 Rear Seat Entry Handle problem

Since someone brought it up...

Update

I told them I broke one of with my hane (yeah right, really strong here... ) and they said they will order the parts and do it under warranty...

So, I have to call them up and set up an appointment... They said that they will need to send it to the upholstery(sp?) shop because they basically have to tear the setas up.

BTW, mad props to Chapman Ford in Philly. They always treat me right, and honestly, after that treatment, I don't mind going there for more expensive service (compared to other shops, like breakes, oil...).
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Old 06-13-2001, 02:56 PM   #8
jinstall
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Default Re: ZX3 Rear Seat Entry Handle problem

Luck you I have to buy mine! It broke the first week I had the car. I was working in the back seat went to step out when my shorts caught the handle and "snap"! Went to Ford and they said they have to order it from the US and it will take 4-6 weeks! So now I have a sharp plastic edge rubbing on my seatbelt. Man sometimes I hate living in Germany
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Old 06-16-2001, 09:29 AM   #9
projectzx3
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Default Re: ZX3 Rear Seat Entry Handle problem

mine broke too .. about a month ago. im waiting for 30k service and ill have it fixed then.
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