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Problems/Service/Recalls Problems with your car, Bad dealer service, Official recall notices

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Old 09-20-2008, 12:10 PM   #601
cjmartinyzx3
NA Zetec Driver //// Where Bolt ons + Cams = 120whp
 
Join Date: May 2005
Location: Marysville, MI
Posts: 3,135

Default Re: Please post if your ignition has locked!

second one locked up on me wednesday, well it didnt lock up on me but i couldnt remove the key. called my parts guy at the dealer and gave him my vin, he worked his magic and got me a new cylinder that night.

all fixed now, got the redesign so i should be set forever.
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Old 09-25-2008, 08:03 PM   #602
SinisterGrin
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Join Date: Sep 2008
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Default Re: Please post if your ignition has locked!

First post here but got a cd silver 04 zx5 (32,000 miles) with a couple minor mods but nothing major yet. Yesterday went to get in my vroom and sure enough key goes in but won't turn. Had to have the car towed to the dealership, they say its 300 bucks, so of course I call ford customer service at 800-392-3673 and tell them and the lady was nice but pretty much said tough s***t. As far as I'm concerned Ford can eat it, I hope they get nailed with a lawsuit. They said they weren't going to make it a recall because they said there was no commonality in any of the faulty ignitions. I told her it was simple, it doesn't work, they are just avoiding paying money out for it when its just going to come around and hurt them later. I feel like I got bent over by ford. The car only has 32,000 miles on it! You've got to be kidding me! go here and sign the petition!-------------> http://www.petitiononline.com/FocusIC/petition.html
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Old 09-26-2008, 10:51 AM   #603
GapBoyPCS
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Join Date: Oct 2001
Location: Waterloo/Toronto/GTA, Ontario, Canada
Posts: 8,974

Default Re: Please post if your ignition has locked!

Quote:
Originally Posted by SinisterGrin
First post here but got a cd silver 04 zx5 (32,000 miles) with a couple minor mods but nothing major yet. Yesterday went to get in my vroom and sure enough key goes in but won't turn. Had to have the car towed to the dealership, they say its 300 bucks, so of course I call ford customer service at 800-392-3673 and tell them and the lady was nice but pretty much said tough s***t. As far as I'm concerned Ford can eat it, I hope they get nailed with a lawsuit. They said they weren't going to make it a recall because they said there was no commonality in any of the faulty ignitions. I told her it was simple, it doesn't work, they are just avoiding paying money out for it when its just going to come around and hurt them later. I feel like I got bent over by ford. The car only has 32,000 miles on it! You've got to be kidding me! go here and sign the petition!-------------> http://www.petitiononline.com/FocusIC/petition.html

Welcome to FocalJet. In Ford's defense, you are probably out of warranty, and that's the main reason why you aren't getting any coverage. Warranty is only 3 years or 36,000 miles from the start-service date. If you car hit the road brand new anytime before three years today, you're out of luck.

Online petitions only go so far. The best (and usually most effective) is through traditional letters sent by mail or registered mail, and maybe through a class action suit. Otherwise, online stuff can get lost in the sea of information out there.
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Old 10-08-2008, 09:59 PM   #604
cb400bill
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Join Date: May 2006
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Default Re: Please post if your ignition has locked!

You can add me to the list of Focus owners who had their ignition lock up. 03 ZX5 with 90,000 miles.
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Old 10-16-2008, 09:09 PM   #605
CatMan2
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Join Date: Dec 2003
Location: Grosse Pointe, MI
Posts: 63

Default Re: Please post if your ignition has locked!

It happened to me last night. Add me to the list. I had to get AAA to tow me to the dealership this morning. The guy called me 2 hrs later to tell me it was fixed and all I had to pay was my 50 dollar deductable because it was covered under warranty. My car is over 4 years old w/ 72,xxx miles on it. I was totally surprised by this news.

I had never been to this dealership before and I was a little leary trying to take care of this over the phone from work. The best dealership experience so far. I know that is hard to believe. BTW the new lock was a different design.
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