Torsen T2 problems

[bmylez]

On Torsen's site it says "Please contact your point of sale for warranty information." That means Ford Racing.

[lapp4sm]

As I said before, you will most likely get nowhere with Ford unless you have some real pull, like an insider such as Leo. I have been in your situation and Torsen worked with me.

Torsen is planning to start selling these direct to the public later this year. They are looking for some good PR.

[ClintB1321]

^ i might have to hit them up to see about MY blown torsen LOL

[GreggPDX]

Originally Posted by lapp4sm

As I said before, you will most likely get nowhere with Ford unless you have some real pull, like an insider such as Leo. I have been in your situation and Torsen worked with me.

Torsen is planning to start selling these direct to the public later this year. They are looking for some good PR.

Where did you here that Torsen would be selling directly to the public? I'm ready to buy one, so I'm very curious about these warranty questions. Perhaps buying direct would provide a better warranty.

Gregg

[SVTADAM]

I'm surprised that this diff has not been holding up. I havent heard of too many breaking either. This is what I planned on getting when it was time for a clutch.

What exactly went on yours Clint?

[ClintB1321]

^i had a similar issue as the OP is having, cluncking under load and occasional lack of power bias/transfer from side to side, then it progressive got worse over time. right before i changed it out, the clunking was happening in a straight line too. when we took the diff out, we put it on a vise, stuck a axle in the diff and turned it, and guess what, same clunk noise i was hearing while driving.

[bmylez]

Sweet they are in NY, so when I called them, of course their business hours are 8 - 5 EST. I guess I'll have to call them during lunch or something. This is a really really big bummer because I just got some back pay from the AF and it's enough to *completely* finish my turbo kit...instead I'll probably have to drop it on a Quaife and install.

[FORDSVTPARTS]

Originally Posted by bmylez

This doesn't look promising. Went to the Ford Racing website and under "Warranty Availability" it says "N/A". Sweeeeeet, not. Gonna call them tomorrow and see if I can raise enough of a stink to make them do somethin. A diff that isn't regularly raced that breaks in less than a year. Sounds pathetic to me.

Just call FRPP and be nice about it, if they're in a position to warranty it they will.

FRPP isn't the manufacturer so if they can't get paid for the replacement by Torsen they aren't going to warranty it.

I can tell you from experience that the nicer you are about it on the phone the more likely you are to get help.

FRPP doesn't warranty the Multimatic suspension kits but most people that had issues with the old leaky rear dampers did get warranty replacements directly from Multimatic so FRPP isn't always the last word.

[bmylez]

Right, so that's why I was referred to talk to Torsen directly. Just need to get them on the phone and they're only open during the week. This is such a buzz kill. I'm weeks away from boost and this happens. The car is almost unsafe to drive...having power to one dedicated wheel is quite interesting. I want to see if I can get the driver wheel to spin at all.

[blackbird]

Originally Posted by sofreshsoclean

if a c.v. is bad and you didn't have a LSD your car would go no where. you're revs would go up and the bad axle would spin. with an LSD. a bad c.v. would make the car run at 1/2 speed. and make alot of noise.

On a gear-based, torque biasing differential like the Quaife and Torsen, if you lost an axle on one side you wouldn't go anywhere. They require a small amount of resistance in order to bias the torque to the wheel with traction. Same thing if you get both wheels on a surface with no traction such as black ice (in which case you could lightly use the brakes to create enough resistance to send power to both wheels vice the peg legged burnout you'd normally get). Some of the clutch-type limited slip diffs on the other hand could theoretically be driven if one side went out.

Now if a C.V. joint in an axle was binding up it could possibly interfere with the proper biasing of torque, but from the symptoms I'd lean toward the Torsen. That's not to say you shouldn't try to rule out an axle issue.

[lapp4sm]

Originally Posted by GreggPDX

Where did you here that Torsen would be selling directly to the public? I'm ready to buy one, so I'm very curious about these warranty questions. Perhaps buying direct would provide a better warranty.

Gregg

Directly from Torsen at the SEMA show on Tuesday.

[sofreshsoclean]

Originally Posted by blackbird

On a gear-based, torque biasing differential like the Quaife and Torsen, if you lost an axle on one side you wouldn't go anywhere. They require a small amount of resistance in order to bias the torque to the wheel with traction. Same thing if you get both wheels on a surface with no traction such as black ice (in which case you could lightly use the brakes to create enough resistance to send power to both wheels vice the peg legged burnout you'd normally get). Some of the clutch-type limited slip diffs on the other hand could theoretically be driven if one side went out.

Now if a C.V. joint in an axle was binding up it could possibly interfere with the proper biasing of torque, but from the symptoms I'd lean toward the Torsen. That's not to say you shouldn't try to rule out an axle issue.

Good to know. I stand corrected.

[FORDSVTPARTS]

Originally Posted by bmylez

Right, so that's why I was referred to talk to Torsen directly. Just need to get them on the phone and they're only open during the week. This is such a buzz kill. I'm weeks away from boost and this happens. The car is almost unsafe to drive...having power to one dedicated wheel is quite interesting. I want to see if I can get the driver wheel to spin at all.

Did you actually speak to Ford Racing on it though? Just curious.

[bmylez]

No. I'll try both I suppose. It's just that the other guy said don't bother with them. Right on Ford Racing's site it says the only things that have warranties are engine blocks and...somethin else. Couldn't hurt, though!

[SVTADAM]

I really wanted to get a torsen when the time came...quaife is just too much money in my opinion. I just want to do it right once...

[starfuryt550]

Originally Posted by bmylez

You sure that's the Quaife for the *Getrag* that is 600-700? Doesn't sound right being so cheap.

ooh. Its for the mtx75. If it was for a getrag, sorry. yeah those are more lol

[ClintB1321]

for bolt on power and street driving, the torsen should be fine, but IMHO for build with significant power or cars being raced/track decently often on road courses or drag strips, shell out for a quaife

[bmylez]

Alright, here's the scoop. Called up Torsen. I have to send them the diff and they will determine if it was manufacturer defect or hard driving. I don't really want to leave it up to chance. I've only taken the car to the drag strip twice back in March and it just crapped out in August or Sept. So if I get the diff out, send it to them, have them come back and say no warranty, I would have wasted all that time and money on a rental car to have a broken diff and an undriveable car.

Getting the Quaife with a lifetime warranty is a much safer deal. Yes it's more money, but I don't feel like I have a choice at this point. Hopefully boost won't be very delayed...

[lapp4sm]

Get the Quaife, then send the torsen back for evaluation. If they replace/repair it, you can sell it to recoop some of the money.

[bmylez]

That's a good idea! Ordering it as we speak.

[ClintB1321]

i might have to send out my torsen too!!! hey bmylez, could you give me the number you called?

[bmylez]

Whoa whoa whoa...am I reading this correctly? I pulled this straight from Quaife's site:

Important: Exclusion from Warranty Coverage: This warranty does not extend to any differential, or part thereof, which has been either purchased in or imported into, and or used in any one or more of The United States of America (including its territories and dependencies), Canada or Mexico.

Someone correct me if I'm wrong but...that means us. Does anyone know if they don't actually mean that? It sounds very cut and dry to me. I know there are exceptions but they sound dead set against us.

Clint, number is (585) 464-5000. Select the option for "Quality Assurance" or somethin like that.

Also, someone in here said there are no Quaifes in the USA. He was correct. CFM is actually out of stock so it's on back order. I'm gonna cancel my order and get another Torsen. Best I can do...then I can hope Torsen sends me a new one back and a lucky Jetter will get one for cheaper than Tousley.

[ClintB1321]

thanks for the number.

well if the quaife warranty is valid or not, it doesnt negate the fact t quaife unit is of better build quality and will be less likely to fail then the torsen

[bmylez]

Yeah but at least Torsen is willing to look at mine. According to Quaife's website, they won't even consider it.

[blackbird]

Are you seeing that on the Quaife UK web site? The US lifetime warranty has been handled through the US importer/distributor and not directly through Quaife UK.