Anyone heard of the color being changed on an ordered car?
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  1. #1
    TEAM Member 01sportwagon's Avatar
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    Default Anyone heard of the color being changed on an ordered car?

    Focal Jet Family-

    Ran in to some interesting stuff over the weekend (1/16/17). The GM of the stealer-ship I order my FoST-17 from asked that I come in to discuss a problem with my order. He claims that Ford back ordered the Kona Blue and my car was built with Grey. He said that Ford claimed the shortage of blue paint on a term called "Commodity".

    I told him that I would not accept the car in Grey. He said that I would have to wait another 5 weeks or so for the car, but they have already ordered the correct color and have the order being expedited, because they know they can sell either car.

    My hunch is, that someone fat fingered the color code on the first order. But I'm willing to be open-minded about it. Has anyone EVER heard of a color being changed due to the paint being back ordered?

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  3. #2
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    Default Re: Anyone heard of the color being changed on an ordered car?

    OK so he ordered the wrong car and is trying to save face. I worked for 13 years in sales and management in dealership s

    Sent from my Pixel using Tapatalk

  4. #3
    TEAM Member 01sportwagon's Avatar
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    Default Re: Anyone heard of the color being changed on an ordered car?

    Thanks Fleckster - I loved your Cosmic Hippo album btw

    That's what I figure too. But guess what. I reviewed the second order for the correct color and found they left off the machined rims option... sigh.... you can't even GIVE these guys a sale without them screwing it up.

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  6. #4
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    Default Re: Anyone heard of the color being changed on an ordered car?

    Yup I would get my deposit and walk

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  7. #5
    FJ Premier Sponsor Steve@Tasca's Avatar
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    Default Re: Anyone heard of the color being changed on an ordered car?

    There have actually been a couple times where Kona Blue in particular was in short supply. If I recall correctly one of the primary ingredients for that color comes from Japan and after the Fukushima disaster there were supply issues.

    No clue if anything like that is going on currently though.

    -Steve
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  8. #6
    TEAM Member 01sportwagon's Avatar
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    Default Re: Anyone heard of the color being changed on an ordered car?

    Interesting... So did they just build the cars in grey or white or something? Or did they just wait on the Kona blue?

  9. #7
    FJ Premier Sponsor Steve@Tasca's Avatar
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    Default Re: Anyone heard of the color being changed on an ordered car?

    No clue honestly.
    Tasca Auto Group, Here to make sure you get the best deals and an unsurpassed level of service.
    1-800-598-1484


  10. #8
    TEAM Member 01sportwagon's Avatar
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    Default Re: Anyone heard of the color being changed on an ordered car?

    The wait is OVER!! Should have the car Thursday (3/23).

    Only 4 months wait...


 

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